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Managed Services

With SOS managed services, you gain enterprise-level IT support at a low fixed monthly cost.

 The result: greater uptime without the overhead of IT staff.
 

Choose the Option That is Right For You: 

 

MANAGE-Smart Comprehensive

All-inclusive IT managed services package

SOS's all-inclusive managed services package, MANAGE-Smart Comprehensive, provides small businesses with a cost-effective way to maintain reliable information technology systems. Learn more

 


 MANAGE-Smart Customized
Expert management of any technology - tailored to your needs

Our MANAGE-Smart Customized program provides the all-inclusive approach, but in an ala carte fashion; allowing you pick only the technologies you want supported. Learn more


Technologies supported

Remove the burden of ensuring uptime for your employees. With proactive management of your network infrastructure - - you can focus on your expertise. Technologies supported include:

  •         - WAN/LAN Management
  •         - Security
  •         - Disaster recovery
  •         - Virtualization
  •         - Storage
  •         - Active Directory
  •         - Microsoft Exchange, OCS, SQL
  •         - Microsoft Office
  •         - Windows Server
  •         - Thin client Citrix
  •         - Anti-X
  •         - Call Processing
  •         - Voice mail / Unified Messaging
  •         - Voice Gateway
  •         - Network faxing
  •         - Circuit management
  •         - SIP trunking
  •         - International & Long Distance
  •         - Consolidated billing


On-premise or hosted options

Virtualize your infrastructure with secure solutions that provide the functionality of in-house equipment, without the large investment and administrative costs. MANAGE-Smart offers:

  •         - Application hosting
  •         - Virtual data center / co-location
  •         - Virtual communications solutions
  •         - Phone systems & voicemail
  •         - Call centers
  •         - Conferencing (phone & web)
  •         - Interactive Voice Response (IVR) systems
  •         - Offsite storage/backup
  •         - Managed security solutions
  •         - Managed disaster recovery

SOS consultants learn about your business in order to customize a solution that fits the specific needs of your organization. There is no "one-size-fits-all" offering and we understand that. Your firm is unique and therefore requires a unique, personalized solutions management plan.

SOS employs over 20 full-time engineers with 100+ industry certifications including Microsoft Exchange Specialist and Cisco IP Telephony Troubleshooting Expert. We offer over 15-years experience providing excellent service to clients such as American River Bankshares, BloodSource and Cost U Less Insurance.
 

     
   

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Featured Audio/Video

Live Web Demo: Communications as a Service Small Contact Center in the Cloud 

You don’t have to be a big contact center to deliver a great customer experience. Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Demos are presented every Wednesday at 10am PST. Click here to register >>

 

Featured Whitepaper

TEAMSOS Acknowledged in CRN’s Managed Service Provider (MSP) 500 list 

We’re proud to announce that TEAMSOS has been named in CRN’s Managed Service Provider (MSP) 500 list as one of the MSP Pioneer 250.  Click here to learn more>>

 

Featured Case Study

"The TEAMSOS engineering team did a phenomenal job stepping in and understanding exactly what we were trying to accomplish."

Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>