Featured Case Study

Big IT Win for Thunder Valley Casino Resort 

Team SOS and Cisco technology deliver upgrade in half the time and 30 percent under budget.Thanks to the Cisco UCS B230 M1 server technology and the engineering expertise of Team SOS, Thunder Valley Casino Resort is providing an even higher level of performance for its guests while optimizing IT resources. Read full case study here >>

 

                                                              

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Data Networking

"Other companies have called us after poking around and getting our name and phone number through Cisco. They ask us who we recommend for VOIP phone systems and IP telephony and we recommended SOS. What we value most about SOS is its Cisco expertise. They have really strong employees who are good people, knowledgeable on issues, and responsive."
- CalNet Business Bank


 

Specializing in converged environments

Preparing your network for a business VoIP or IP telephony phone system and maintaining a sophisticated network infrastructure requires specialized expertise. SOS is your single source for:

  • network assessment and optimization
  • design and implementation of an integrated advanced communications solution, and
  • maintenance of your voice and data network

We are fluent in all facets of enterprise networking technology, including Assessment, WAN/LAN, Monitoring, Maintenance, Security, Cabling, Thin Client Computing, Server-based computing, Wireless technology, and Active Directory Architecture.
 

Network assessment for IP telephony readiness 

SOS collaborates with you to assess your network infrastructure and business needs. Certified SOS engineers evaluate your local or wide area network infrastructure, and provide recommendations to enhance performance, security, accessibility and ways to save money.
  

Help Desk Services 

The SOS Help Desk is the main entry point to our Support Services. Through the Help Desk, we provide support to current clients, referring and escalating issues as appropriate. Our goal is to provide rapid initial response and triage, along with thoughtful matching of difficult cases to appropriate expertise.

 
WAN/LAN

Whether your company exchanges data over a LAN, across multiple sites on a WAN, or has remote users with varying types of access, SOS data networking expertise will help you ensure all your people are connected. SOS WAN/LAN services include wireless services and service contracts.
  

Network security 

While many companies have become complacent about data security, it is an essential part of deploying a VoIP solution. Deploying a Converged VoIP solution can reduce the cost of deploying a data security solution by 20%. This is just one side benefit of a VoIP solution, but addresses a top priority: the health and security of your data. 
 

Network cabling

As part of its end-to-end solution to each client, SOS provides cabling to implement the overall business communications technology plan arrived at through the assessment and project planning phases. This includes cabling network appliances between servers and thin clients to implement your custom business VoIP phone system, network, and other peripherals. California Contractor's license number: 808989.
  

Voice and data circuits

Clients receive significant value from having SOS select, provision, and manage their circuits during a an SOS-managed solution implementation. With SOS as your circuit representative, installation costs are lower and the process is headache-free because SOS takes sole responsibility for ensuring quick, accurate results.
 

Thin client computing for the enterprise network

SOS's has deep expertise in Thin Client Computing. Thin Client Computing extends the life your current hardware, is less expensive and more reliable, and enables remote access of applications. SOS's has deep expertise in Thin Client Computing. Extends the life of the hardware; less expensive more reliable hardware and enables remote access of applications; refer to AMRB case study. Could even save money on circuits because reduce traffic. Our case studies illustrate the savings and other advantages of Thin Client Computing.
 
 

 

     
   

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Featured Audio/Video

Live Web Demo: Communications as a Service Small Contact Center in the Cloud 

You don’t have to be a big contact center to deliver a great customer experience. Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Demos are presented every Wednesday at 10am PST. Click here to register >>

 

Featured Whitepaper

TEAMSOS Acknowledged in CRN’s Managed Service Provider (MSP) 500 list 

We’re proud to announce that TEAMSOS has been named in CRN’s Managed Service Provider (MSP) 500 list as one of the MSP Pioneer 250.  Click here to learn more>>

 

Featured Case Study

"The TEAMSOS engineering team did a phenomenal job stepping in and understanding exactly what we were trying to accomplish."

Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>