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Network/Phone System Support

"Other companies have called us after poking around and getting our name and phone number through Cisco. They ask us who we recommend for VOIP phone systems and IP telephony and we recommended SOS. What we value most about SOS is its Cisco expertise. They have really strong employees who are good people, knowledgeable on issues, and responsive."

- CalNet Business Bank


Network support solutions


Maximize your up time and value received from SOS by ensuring you can tap into certified, experienced engineers for support when you need it. SOS supports both data and telecommunications systems through one convenient Support & Managed Services contract. Each support plan is customized, and can include remote support, as-needed sessions of onsite support, or 24x7 support. A specific engineer will become your 'virtual staff' - familiar with your goals, network environment, and special needs. And, as a contract service client, you will receive a unique login and password for our Help Desk — a time-saving way to request SOS assistance. We deliver nation-wide support with service level agreements, and utilize the award-winning VentureTech and Ingram Micro Services Network.


Complete network support for voice and data


If you are having a tough time justifying a full time IT individual, or having trouble finding one who can meet all your needs, consider having a regularly scheduled on-site agreement with SOS. Agreeing to regularly, pre-scheduled services (blocks of 4 hours and 8 hours, weekly or semi-weekly) allows us to provide very attractive rates, plus gain the benefit of an entire staff of skill sets, versus just one individual. Finally, since we are a staff of 40 in professional services, you have secondary coverage in event of an individual being sick or on vacation. Now that the economy is picking up again, it is becoming difficult to retain IT staff again. Remove that headache for yourself and let us manage your information technology for a fraction of the price of full-time hires.


IT consulting for strategic planning


SOS can serve as a client's offsite Chief Information Officer, delivering overall strategic IT planning and managing the evolution of an enterprise network to meet strategic goals. SOS's service offerings are ideal for businesses who want world-class service and technology advances, but for whom it doesn't make sense to employ full time staff.

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Featured Audio/Video

Live Web Demo: Communications as a Service Small Contact Center in the Cloud 

You don’t have to be a big contact center to deliver a great customer experience. Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Demos are presented every Tuesday & Thursday at 10am EST. Click here to register >>


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