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Whitepapers

Whitepaper: Four Scenarios that Keep CFOs Up At Night

Today, the ever-increasing focus on data, the ubiquitous use of technology, and the need to make decisions on data to drive value is providing CFOs opportunities to make informed decisions that affect a company's future. The downside is that CFOs are also now taking on responsibilities--and concerns--historically delegated to the CIO. Read more...

Whitepaper: Forrester Research Total Economic Impact of Microsoft Lync Server 2010

Microsoft Lync 2010 delivers new capabilities and features that improve and expand unified communications capability for businesses that are eager to change the way they communicate and collaborate -- even the way their employees work. To understand the financial impact of investing in Lync Server 2010, Forrester conducted in-depth interviews with 12 Microsoft customers that have started using the product and compiled their results and forward-looking expectations into a composite case study of an organization with 5,000 information workers. The results achieved were outstanding! Read more...

Whitepaper:Forrester Research Total Economic Impact of the Cisco Unified Computing System

In March 2011, Cisco Systems commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Cisco Unified Computing System (UCS). The results were 177% ROI within 4 months!

Whitepaper: How to Evaluate Contact Center Solutions 
BenchmarkPortal paper on how contact centers really choose technology, and whether to buy components from various vendors or to go with an all-in-one solution (retail value $495).

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Whitepaper: Uses and Benefits of Unified Communications
See the exact time and money savings experienced by over 200 companies -- like saving 43 minutes per employee per day from more efficient message management.

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Whitepaper: Cisco-SOS Security Whitepaper

How to achieve security without breaking your IT budget. Email me this whitepaper.

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Whitepaper: Video Conferencing ROI Study
This 16 page study discusses real examples of ROI captured through travel reduction made possible by video conferencing technology.

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You may also find the SOS BUSINESS BRIEFS below helpful

 

NEW! Business Brief: Secrets of the Pros — Benefits of IP and Multimedia in the Contact Center
New technology has made the business of contact centers more competitive than ever. Learn why advanced contact centers are leaving the rest in the dust - and how to put this knowledge to work.
 

Business Brief: Secrets of IP Telephony Pros
The SOS IP Communications Checklist. The 7 key steps in any voice and data migration.

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Featured Audio/Video

 Unified Communications Collaboration Smackdown: Cisco Jabber vs. Microsoft Lync

Both Cisco and Microsoft claim their offering is the top contender for your organization. See these two heavyweights duke it out to help determine which solution is right for your business. Watch the full video here>> 

Featured Whitepaper

SOS Managed Services: Enterprise-Level IT Support at a Low Fixed Monthly Cost

SOS consultants learn about your business in order to customize a solution that fits the specific needs of your organization. We can complement your IT staff with our advanced knowledge and expertise. Click here to learn more>>

Featured Case Study

 

 "We are saving upwards of $10,000 per year just on outside maintenance contracts"

 

Before SOS, GNCU had to depend on an outside vendor to maintain their seven different phone systems. SOS replaced their problematic phone systems with a Cisco Unified Communications Manager System. Now the staff are more productive and the IT department can concentrate on more strategic projects. Read full case study here >>