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Date:
Monday, October 27th, 2014

 

Time:
4:15pm to 9pm (PST)
Check-in starts at 4pm

 

Location:
Stones Gambling Hall
6510 Antelope Rd
Citrus Heights, Ca 95621

 

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Events Calendar

  

10.27.14 Monday Night Football Happy Hour with TEAMSOS and Cisco 

Join TEAMSOS and Cisco on Monday, October 27th for food, drinks, and to watch the Dallas Cowboys host the Washington Redskins. Come hang out, watch the game and hear the latest on Unified Communications and Collaboration solutions from Cisco. Plus, TEAMSOS will share how they help their clients work smarter, serve customers better, and ultimately increase profits with cost-savings Unified Communications and Collaboration solutions. Register here >>

 

09.30.14 Las Vegas IT Professionals Happy Hour-Straight Talk About the Cloud 

Join TEAMSOS in Las Vegas for happy hour on Tuesday, September 30th to learn about what CaaS can do for your business. At this fun and informative event you’ll get a chance to enjoy complementary appetizers and drinks as you network with other professionals. Plus, we’ll share straight talk about what the process of moving to the cloud truly entails—including a discussion on the importance of network readiness and how to easily discover when, where and why problems occur. Register here >>

 

09.16.14 Data Center Peer Group Happy Hour with TEAMSOS 

Join TEAMSOS in Roseville, Ca for happy hour on Tuesday, September 16th to learn more about what Nimble Cisco UCS SmartStack technology can do for your organization. At this fun and informative event you’ll get a chance to enjoy complementary appetizers and drinks as you network with other professionals. Register here >>

 

06.02.14 Interactive Intelligence Interactions Conference 2014

Join TEAMSOS for a three day, global conference, which will feature more than 160 technology and business-focused sessions. This year's conference is from June 2nd to June 5th in Indianapolis, Indiana. Register here >>

 

05.18.14 Cisco Live Conference 2014

Cisco Live offers an unparalleled combination of education and training on the latest technlogies and trends. Plus, attendees have the opportunity to extend their professional networks by cultivating new connections with like-minded colleagues. Join TEAMSOS at Cisco Live 2014 in San Francisco from May 18th to the 22nd. Register here >>

  

05.14.14 Live Webcast: 5 Ways Insurance Companies are Driving Efficiency with Business Process Automation

Join TEAMSOS on Wednesday, May 14th for a live webcast about how insurance companies are automating business process and workflow in order to improve efficiency and increase profits. Building automation into insurance operations like claims processing, support case tracking, collections, and policy changes can create an exceptional customer experience and improve brand loyalty.  Register here >>

 

05.01.14 "Meet the Riders" at Fast Fridays

A family-friendly event, hosted by TEAMSOS and Big Brothers, Big Sisters of Sacramento. Come and enjoy an evening of speed, prizes, giveaways and take a photo with a real racing motorcycle at the Fast Fridays Speedway, Auburn, CA. The fun starts at 6:30pm and lasts until 10:30pm. 

 

04.29.14 Web Event: The Pitfalls of TCPA and Its Impact on Your Business, Up-Selling, Telemarketing & Collections  

The Telephone Consumer Protection Act (TCPA) was intended to curb telemarketing and avoid transferring costs to consumers. The TCPA covers things like the use of automated dialers, artificial and recorded voice messages, and text messages sent to cell phones. Join TEAMSOS and Interactive Intelligence for insights on how to navigate TCPA’s increasingly complex governance so you can improve adherence, while maximizing performance. Register here >>

 

03.25.14 Live Webcast: Bridging the Gap Between Contact Center and Enterprise

Join us on Tuesday, March 25th for a live webcast about how contact centers are bridging the information gap with their enterprise teams. With real-time information flowing seamlessly from one department to another, you can improve customer experience and build brand loyalty.  Register here >>

 

03.05.14 Microsoft Get2Modern "Device Bar" Event

Join TEAMSOS and fellow IT peers to learn about the benefits of a modern Microsoft platform, including a hands-on experience of the latest business-class laptops, tablets, mobile phones, video conferencing tools and more! Register here >>

 

02.18.14 Lync Conference 2014

Join TEAMSOS at the only comprehensive event in the world dedicated exclusively to Microsoft Lync and supporting solutions. The global Lync community will gather to explore the latest advancements in Unified Communications. The conference will be held at the Aria Resort in Las Vegas from February 18th to the 20th. Register here >>

 

02.11.14 Team Polycom 2014 Conference

This exclusive Polycom Partner event will provide a preview of Polycom's product and solutions roadmap as well as executive networking, channel strategy discussions, business development and more. The conference will be held at the Vancouver Convention Centre in Vancouver, British Columbia, Canada from February 11th to the 13th. Register here >>

 

01.28.14 Key 2014 Contact Center Trends: How You Can Be Ready

What will be the hot technologies in 2014, and more importantly, how can you be ready? Join TEAMSOS and Interactive Intelligence on January 28th, 2014, 8:30am PST for a live web event. Art Schoeller of Forrester Research and Joe Staples of Interactive Intelligence will identify these trends and outline actionable steps you can take to help your contact center provide the best customer experience possible. Register here >>

 

01.23.14 Network After Work-Sacramento

Join TEAMSOS and professionals of various industries and career levels for a relaxed networking event. Don't miss out on the opportunity to foster new professional connections at District 30 from 6pm to 9pm. Register here >>

  

12.11.13 Cisco Collaboration v10 Exclusive Sneak Peek Launch Event

Join TEAMSOS and Cisco Systems for an exclusive sneak peek at Collaboration Suite Version 10 before it's official release. Register here >> 

 

11.27.13 Small Contact Center in the Cloud: Live Web Demo

Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Register here >>

 

11.20.13 Network After Work-Sacramento

Join TEAMSOS and professionals of various industries and career levels for a relaxed networking event. Don't miss out on the opportunity to foster new professional connections at The Dive Bar from 6pm to 9pm. Register here >>

  

11.20.13 Small Contact Center in the Cloud: Live Web Demo

Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Register here >>

 

11.14.13 A Practical Guide for Moving Your Contact Center to the Cloud

You've decided that a move to the cloud makes sense for your contact center and business commuications. Now you could use some help on how to make the migration. Join TEAMSOS and Interactive Intelligence for a web event covering the three stages of transition to the cloud: pre-planning, vendor selection, and implementation. Register here >>

 

11.13.13 Small Contact Center in the Cloud: Live Web Demo

Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Register here >>

 

11.04.13 Monday Night Football Happy Hour with Cisco Meraki

Hang out and watch the Green Bay Packers host the Chicago Bears. Join TEAMSOS at Dave and Buster’s in Roseville for a night of football, food, and drinks. Plus, get the play by play on Meraki, Cisco's Cloud-based, managed networking products on Monday November 4th. Register here >>

 

10.09.13 Experience the New Collaboration Workplace

Collaboration is more than a technical architecture, solution, or product—it is the experience that integrates people, processes, and technology. The Cisco New Collaborative Workspace environment gives employees the flexibility to be where they need to be to do the best work they can. Join TEAMSOS and Cisco to experience the Cisco New Collaborative Workspace. Register here >>

 

10.02.13 NCCCA Fall Event

NCCCA (Northern California Contact Center Association) provides contact center professionals with a forum where they can network with other contact center professionals and learn contact center best practices. NCCCA’s upcoming fall event is titled, “Customer Inspired Excellence – 8 Proven Strategies You Can Use.” The event will be held at SETA (Sacramento Employment & Training Agency) at 8am on October 2nd. Register here >>

 

09.12.13 SOCAP Northwest Chapter Event

Come join the SOCAP Northwest Regional Chapter on Thursday, September 12th, as we celebrate SOCAP's 40th anniversary with an afternoon on the San Francisco Bay aboard the Yacht Empress.  Sponsored by TEAMSOS, the day will focus on the dynamics of teamwork and leadership.  You will be able to witness high-level sailboat racing and see why its strategic thinking, teamwide collaboration, and open communication make it such a strongly used metaphor for running an organization.  Also, Barefoot Founders and authors, Micheal Houlihan and Bonnie Harvey, will discuss the traits of successful leadership. The event begins at 11:45 AM and ends at 4:00 PM. Register here >>

 

08.20.13 WEBCAST: Affordable Video Conferencing Is Here!

Still think an enterprise-class, on-premise video conferencing solution is out of your budget? Think again! Polycom RealPresence Group Series is an easy-to-use, high-performance video conferencing solution that enables organizations to harness enterprise-level features and functions. Join our 45-min webcast on Wed, August 20th for a live webcast where experts discuss this best-in-class experience, the interoperability with existing endpoints, and how Polycom provides the lowest total cost of ownership around! Register here >>

 

08.16.13 "Meet the Riders" at Fast Fridays

A family-friendly event, hosted by TEAM SOS and Big Brothers, Big Sisters of Sacramento. Come and enjoy an evening of speed, prizes, giveaways and take a photo with a real racing motorcycle at the Fast Fridays Speedway, Auburn, CA. The fun starts at 6:30pm and lasts until 10:30pm.

 

08.13.13 Delivering Social Customer Service: More than just having a presence on Facebook, Twitter, and LinkedIn

Join Interactive Intelligence and SOS for a webinar that will share the best practices for turning your contact center into a social customer service center that builds relationships with your customers through all channels that they wish to communicate with youvoice, email, chat, text, video and social. Register here >>

 

07.12.13 "Meet the Riders" at Fast Fridays

A family-friendly event, hosted by TEAM SOS and Big Brothers, Big Sisters of Sacramento. Come and enjoy an evening of speed, prizes, giveaways and take a photo with a real racing motorcycle at the Fast Fridays Speedway, Auburn, CA. The fun starts at 6:30pm and lasts until 10:30pm.

 

07.11.13 Game Night with Sacramento River Cats and Cisco Meraki

Join SOS and Cisco on Thursday, July 11th at 5pm for a live, dynamic and informative demonstration of the Cisco Meraki clod management solutions with a focus on the Meraki Dashboard, followed by an exciting game between the Sacramento River Cats and the Fresno Grizzlies.

   

06.28.13 "Meet the Riders" at Fast Fridays

A family-friendly event, hosted by TEAM SOS and Big Brothers, Big Sisters of Sacramento. Come and enjoy an evening of speed, prizes, giveaways and take a photo with a real racing motorcycle at the Fast Fridays Speedway, Auburn, CA. The fun starts at 6:30pm and lasts until 10:30pm.

  

04.30.13 Making the Business Case for Moving Your Contact Center to the Cloud

Join SOS and Interactive Intelligence on Tuesday, April 30th at 8:30am PST for the web event, "Making the Business Case for Moving Your Contact Center to the Cloud." In this webinar, industry expert Ovum principal analyst, Keith Dawson, and Interactive Intelligence senior vice president, Joe Staples will provide a framework for making the business case to move your contact center to the cloud. Click here to register >>

  

03.06.13 Microsoft Lync 2013: A Deep Dive on Unified Communications and Mobility

The latest version of Microsoft’s Unified Communications offering, Lync 2013, boasts a number of new features. Join us on March 6th for a webinar that will provide an in-depth exploration of Lync 2013. Click here to register >>

  

02.06.13 The Visual Contact Center: The Role of Video Conferencing in the Call Center

Join SOS for a webinar on February 6th where we will delve into how call centers are leveraging video conferencing and some of the issues you should consider before adding a new media channel to your contact center. Click here to register >>

  

01.16.13 Rock'em Sock'em Collaboration Smackdown Webcast

In the battle for Unified Communications solution supremacy, both Cisco and Microsoft claim their offering is the top contender for your organization. Join SOS online for an unbiased look at the Cisco Jabber-Microsoft Lync rivalry. You'll learn the specifics of each UC solution and which may be a good fit for your organization. Click here to register >>

 

12.10.12 Monday Night Football with SOS, Cisco, and Nimble Storage

Join SOS, Cisco, and Nimble Storage for food, drinks, and to watch the New England Patriots host the Houston Texans. At this fun and informative event you'll hear more on the new reference architecture from Cisco, VMware, and Nimble Storage for powerful, low-cost VDI implementation. Click here to register >>

 

7.31.12 The New Mobile World: Changing the Way You'll Service Your Customers

Join us on July 31st for a look at how companies can take advantage of the mobile revolution to deliver improved and expanded service experiences for their customers, both inside and outside the contact center. Presenters include Daniel Hong, Lead Analyst at Ovum Research, and Dr. Don Brown, founder and CEO of Interactive Intelligence. Click here to register >>

 

 

5.23.12 Supercharge Your Data Center with Nimble Storage, SOS and Microsoft

Join Nimble Storage, SOS, and Microsoft for high speed go-kart racing and an informational seminar to learn how Nimble achieves virtualized iSCSI SAN without the spindles… without the tiers. And by integrating directly with Microsoft WS 2008 R12 Hyper-V, the result is a fully virtualized infrastructure that simply and cost-effectively delivers high availability, resiliency, flexibility, and scalability.Click here to register >>

 


4.24.12  Cloud-based Contact Center and UC: Is it Right for Your Business?

Moving business communications to the cloud offers some very compelling benefits - increased flexibility, faster deployment times, minimal upfront capital expense, and reduced IT requirements. But does the move to cloud make sense for your business? Join us on Tues, April 24th at 8:30am PST, as our panel of industry experts help you answer this fundamental question through their detailed analysis. Click here to register >>

 

November 2011 Find Budget in Your Call Center -- Live Event Roadshow

Whether you’re in IT, Contact Center Management or Executive Leadership… balancing company goals and an ever-evolving world of communications with limited (or no) technology budget can be tough work. We understand that technology investments ultimately come down to…. BUDGET. Hear actual call center & IT leaders share how they were able to immediately reduce hard costs, decrease agent turnover and drive more profits with each customer interaction. Find out how to create budget and build the ROI case.

 

3-city Roadshow:

Las Vegas, NV - Wed, November 2nd

Sacramento, CA - Wed, November 9th

San Francisco, CA - Thurs, November 10th -- This event has been postponed. Click here to stay informed about new dates.

 

9.27.11  Better Safe Than Sorry: Simplified Disaster Recovery Solutions
Data protection and disaster recovery are top of mind for any IT manager, yet the challenges of complexity and cost are significant obstacles. Join us for a free webcast, where Storage Expert Tom Riggins offers a live demo to show how enterprises are leveraging a resilient data storage architecture, optimized on an IP network, to achieve advanced disaster recovery solutions, all while remaining affordable and simple to administer.

 

5.24.11 Microsoft Lync Sever 2010
Join us for a free webinar on Tuesday, May 24th to learn how Microsoft® Lync™ Server 2010 enables intuitive, natural communications for users—and a simplified infrastructure for IT with solutions from SOS. Also, watch a live demo of Microsoft Lync in action.

 

3.25.11 Drive Your Business Forward with Advanced Technologies
Join Cisco and SOS for an afternoon of technology, live music, salon-style pampering, delicious food & drink... and experience the new Cisco® Network On Wheels (NOW) Van, decked out with the latest in Borderless Networks, Video, Physical and Network Security, Unified Communications and Collaboration, and many other advanced solutions.

 

2.24.11 Simple Affordable Disaster Recovery & Virtualization - Reno, NV edition
The SOS and Dell EqualLogic teams head for Reno, Nevada to share how the PS Series storage solution together with virtualization software can automate disaster recovery (DR) management in virtual infrastructures, and enable data center managers to effectively address these challenges.

 

11.9.10 Simple Affordable Disaster Recovery & Virtualization -Sacramento, CA edition
Join the SOS and Dell EqualLogic teams for lunch, racing and to learn how the PS Series storage solution together with virtualization software can automate disaster recovery (DR) management in virtual infrastructures, and enable data center managers to effectively address these challenges.

 

10.22.08 How Employee Productivity Improves a Company's Value
Join us October 22nd for an informative Webinar that will show you how to improve productivity and increase company value!

01.16.08 Supercharge Your Business with Unified Communications
 
 

01.16.08 Accelerate Responsiveness with Unified Communications Applications

01.16.08 Accelerate Responsiveness with a CallManager Upgrade and Complementary Applications
 

05.16.07 How to Cash in on Unified Messaging.

Learn how to cost-effectively implement unified messaging.

04.11.07 How to Profit from VoIP in 2007

If you're considering Voice over IP for your business, why not hear about the ROI experienced by other local companies who have rolled it out?

04.11.07 Extending your Contact Center with IP Seminar for Call Center Managers
See a demo of leading edge contact center solutions and examples of the dollar for dollar ROI from an IP-enabled contact center. Attendees get 11 tools worth $1000.

02.13.07 See Exchange 2007 in action on Feb 13th (plus - get ready to race!)

See Exchange 2007 in action at the Microsoft launch event for Exchange 2007, Office 2007, and Vista. May sell out - nab a spot today.
 

 

 

 
       
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Featured Audio/Video

Live Web Demo: Communications as a Service Small Contact Center in the Cloud 

You don’t have to be a big contact center to deliver a great customer experience. Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Demos are presented every Wednesday at 10am PST. Click here to register >>

 

Featured Whitepaper

TEAMSOS Acknowledged in CRN’s Managed Service Provider (MSP) 500 list 

We’re proud to announce that TEAMSOS has been named in CRN’s Managed Service Provider (MSP) 500 list as one of the MSP Pioneer 250.  Click here to learn more>>

 

Featured Case Study

"The TEAMSOS engineering team did a phenomenal job stepping in and understanding exactly what we were trying to accomplish."

Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>