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About Us Overview


Advanced Network & Voice Solutions for Business 

SOS partners with clients to help raise employee productivity, improve the customer experience, and raise company value. SOS specializes in cost-savings voice and data solutions for business, including Unified Communications (AKA "VoIP"), Virtualization, Contact Center, Disaster Recovery, Data Center and Collaboration solutions. We help organizations leverage advanced technology to:  

  •      - Work smarter
  •      - Serve customers better
  •      - Increase profits

Since 1992, hundreds of businesses such as, Mercedes-Benz, and BloodSource have chosen the SOS team for Unified Communications, contact center, managed IT, and network infrastructure solutions that improve the bottom line.

Our company's legal name is Special Order Systems. We primarily do business as "SOS." 


Improving customers' employee productivity and company value


Our methodology has evolved over 15+ years and 600+ projects. To make each engagement a success, we focus on three key areas:

  1. Reducing expenses & increasing uptime through managed services.
  2. Improving employee productivity and company value by utilizing productivity improving & cost-saving applications.

Integrating multiple technologies (infrastructure, unified communications, call center) using leading technologies (Cisco, Microsoft & Interactive Intelligence) and providing consistently excellent support.


Our #1 priority: Supporting you


Our executives, engineers, consultants and sales leaders are passionate about providing you with consistently excellent customer support. Our goal is to ensure you have the best systems for connecting with your customers and your team members.



    Sacramento Business Journal – 100 Fastest Growing Companies

    Sacramento Business Journal – Top 25 Interconnects

    Sacramento Business Journal – Top 25 Women-Owned Businesses

    Sacramento Business Journal – A+ Employer Nominee

    Sacramento Area HR Association – Workplace Excellence Nominee – Best Contact Center Technology Innovation, Americas

    Cisco Systems Inc. – Customer Service Excellence




Links to learn more:

News - see recent press releases, newsletters, and events
Clients - see case studies on some of the 300+ companies we serve
Partners - learn about our work with Cisco, Microsoft, Dell, Interactive Intelligence, and others
Location - address and contact info near Sacramento, California
Leadership - see who is guiding SOS forward and ensuring proactive, meticulous client service
Media coverage - see news articles about SOS

Contact us:

SOS - Simple, Smart, Secure IP Communications
3877 Shawn Way, Suite #200
Loomis, CA 95650



Key Facts

  • Nationwide experts since 1992.
  • Typically finds 20-60% hard cost savings for clients.
  • Average solution ROI is 2-12 months.

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Featured Audio/Video

Live Web Demo: Communications as a Service Small Contact Center in the Cloud 

You don’t have to be a big contact center to deliver a great customer experience. Join TEAMSOS and Interactive Intelligence for a live demo of the CaaS Small Center, a cloud-based solution for contact centers of 10 - 50 agents. Demos are presented every Tuesday & Thursday at 10am EST. Click here to register >>


Featured Whitepaper

Harness the Power of Cisco Collaboration

Some organizations are able to utilize the power of collaboration, while other organizations spend a lot of time in unnecessary meetings. See how smart businesses create a technology environment that brings out the best of collaboration and saves money in the process. Click here to learn more>>



Featured Case Study

"The TEAMSOS engineering team did a phenomenal job stepping in and understanding exactly what we were trying to accomplish."

Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>