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About Us Overview

 

Advanced Network & Voice Solutions for Business 

SOS partners with clients to help raise employee productivity, improve the customer experience, and raise company value. SOS specializes in cost-savings voice and data solutions for business, including Unified Communications (AKA "VoIP"), Virtualization, Contact Center, Disaster Recovery, Data Center and Collaboration solutions. We help organizations leverage advanced technology to:  

  •      - Work smarter
  •      - Serve customers better
  •      - Increase profits

Since 1992, hundreds of businesses such as Vegas.com, Mercedes-Benz, and BloodSource have chosen the SOS team for Unified Communications, contact center, managed IT, and network infrastructure solutions that improve the bottom line.

Our company's legal name is Special Order Systems. We primarily do business as "SOS." 

 

Improving customers' employee productivity and company value

 


Our methodology has evolved over 15+ years and 600+ projects. To make each engagement a success, we focus on three key areas:

  1. Reducing expenses & increasing uptime through managed services.
  2. Improving employee productivity and company value by utilizing productivity improving & cost-saving applications.

Integrating multiple technologies (infrastructure, unified communications, call center) using leading technologies (Cisco, Microsoft & Interactive Intelligence) and providing consistently excellent support.

 

Our #1 priority: Supporting you

 

Our executives, engineers, consultants and sales leaders are passionate about providing you with consistently excellent customer support. Our goal is to ensure you have the best systems for connecting with your customers and your team members.
 

Awards:

 

    Sacramento Business Journal – 100 Fastest Growing Companies

    Sacramento Business Journal – Top 25 Interconnects

    Sacramento Business Journal – Top 25 Women-Owned Businesses

    Sacramento Business Journal – A+ Employer Nominee

    Sacramento Area HR Association – Workplace Excellence Nominee

    ContactCenterWorld.com – Best Contact Center Technology Innovation, Americas

    Cisco Systems Inc. – Customer Service Excellence

 

Affiliations:

 

Links to learn more:

 
News - see recent press releases, newsletters, and events
Clients - see case studies on some of the 300+ companies we serve
Partners - learn about our work with Cisco, Microsoft, Dell, Interactive Intelligence, and others
Location - address and contact info near Sacramento, California
Leadership - see who is guiding SOS forward and ensuring proactive, meticulous client service
Media coverage - see news articles about SOS
 

Contact us:

 
SOS - Simple, Smart, Secure IP Communications
3877 Shawn Way, Suite #200
Loomis, CA 95650
888-336-7671x1711
etips@team-sos.com
www.team-sos.com 

 

     
   

Key Facts

  • Nationwide experts since 1992.
  • Typically finds 20-60% hard cost savings for clients.
  • Average solution ROI is 2-12 months.

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Featured Audio/Video

The Pitfalls of TCPA and Its Impact on Your Business: Up-Selling, Telemarketing & Collections 

The Telephone Consumer Protection Act (TCPA) was intended to curb telemarketing and covers things like the use of automated dialers, artificial and recorded voice messages, and texting. Join TEAMSOS and Interactive Intelligence on 4/29 for insights on how to navigate TCPA’s increasingly complex governance so you can improve adherence, while maximizing performance. Click here to register >>

 

Featured Whitepaper

TEAMSOS Acknowledged in CRN’s Managed Service Provider (MSP) 500 list 

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Thunder Valley Casino Resort's IT team intimately knows the risks and rewards of gambling when it comes to gaming. However, when it came to a recent infrastructure upgrade, IT management chose the right team and technology to reduce risk and increase reward. Read full case study here>>